Shipping policy

For delivery we exclusively use the services of Packeta. Delivery within the European Union is free of charges.

There are two delivery options to the Czech Republic and to Slovakia – Packeta pickup point or Packeta Home. In all other countries from the list down below, Packeta ensures the delivery right to your home address. 

Free of charge delivery – list of countries:

Czech republic
Slovakia
Hungary
Poland
Germany
Austria
Bulgaria
Ireland
France
Spain
Portugal
Slovenia
Croatia
Greece
Denmark
Lithuania
Latvia
Estonia
Belgium
Netherlands
Luxembourg
Sweden
Finland

If you wish for the item to be delivered to a country that is not on the list, please contact our Customer Care and we will try to deal with it individually. 

Ariette doesn't have responsibility for tax or custom fees (including VAT), which can be brought up by the customs authority of given countries within international orders. The customer is responsible for any other charges. For more information on tax and custom fees, we recommend contacting a local customs office. Orders that are refused by the customer can be charged for redirection. If the package is returned to Ariette, the customer is relieved from the original delivery expenses.